A healthcare organization or hospital is usually a fast paced environment with people going and coming and thus, Managing for Daily Improvement in Healthcare should be a priority of the hospitals. The efficiency of daily activities and tasks can start to deteriorate if not properly managed and improved daily. This is because repeated tasks can get mundane and tiring causing workers to slack, or productivity could drop when workers are not at the top of their game or are not managed properly. So how do you ensure consistent and improved productivity when Managing for Daily Improvement in Healthcare?

Employee Training: Managing for Daily Improvement in Healthcare

If you concerned with Managing for Daily Improvement in Healthcare then you need to train your employees regularly. Regular training will ensure that employees are always up to date on industry best practices and it ensures that they improve on their daily tasks. Many employees are equipped with skills when hired but those skills have to be tweaked to meet your companies specificities and uniqueness. Training your employees is how you get it done. Employees training is also a form of knowledge sharing as you can have experienced staff shares their acquired knowledge and information with other workers. Training is a crucial part of ensuring productivity and is a proven method that works time and again. An organization that is concerned with daily improvement can measure employee productivity before and after training, gather feedback from employees on the effectiveness of the training and improve on it regularly.

Proper Daily Management

Every organization, every team, and every department within an organization needs to have proper management in order for there to be daily improvements. In healthcare, the proper management of a care team, a department, the emergency room etc, will ensure for proper care being given to patients. Organizations should employ experienced managers and should also train their employees in leadership skills. There is a fine line between effective management and micro-management and healthcare organization must know not to cross this line. Micro-management could achieve the opposite of intended results and lead to a deterioration in employee morale and thus a lack of daily improvement. Proper management also means knowing how to approach a situation where an employee makes a mistake or when there is a mistake with no direct person to blame. Being overly strict, pointing fingers, and blaming employees for every small error is not proper management and would achieve opposite effects that would lead to a drop in productivity. Employees should feel trusted to complete their daily tasks efficiently without constant scrutiny.

Motivate Employees

In order to ensure daily improvement in healthcare, employees must feel motivated to not only do their job but to care about the well being of the healthcare organization as a whole. Motivation can come in various ways, from rewarding employees that do great to instilling a sense of pride in the company in employees. Employees could also be rewarded with bonuses, paid time off, flexible working hours, pecks like a free gym membership, free breakfast, good quality coffee, free lunch on Fridays etc. These things serve as motivation to employees to focus on daily improvements of their job functions. Another way to motivate employees is to break routine if it is something that employees would appreciate. Some employees have routine tasks that can be quite mundane and swatching things up like moving them to different departments or different functions can help motivate them and make them not bored. A good way of Managing for Daily Improvement in Healthcare is by breaking the routine. A resident doctor who has spent so much time in the emergency room, for example, might be experiencing burnout and so sending them to a different department would help renew their enthusiasm and lead to daily improvement in healthcare that they provide to patients.

Provide a Healthy Work Environment

A healthy work environment could mean having the proper materials and equipment for employees to do their jobs such as office supplies, fast internet etc. It also means providing a conducive and safe environment such as providing proper airconditioning and heating etc. When employees feel safe in their work environment, there is more likelihood of daily improvement in their tasks. If a piece of new equipment or told for the job is introduced such as new software, employees should be properly trained on how to use it. All equipment such as printers, computers etc should be maintained regularly and this includes maintaining the coffee machine.

Providing perks in the workplace could also lead to increase employee self-care which causes an improvement in their productivity. Perks like gym memberships, health breakfasts etc encourage employees to pay more attention to their self-care and would lead to an improvement in their mental, physical, and emotional health. A healthy happy employee almost always equals a productive employee. Research has shown that job stress and occupational stress is a leading cause of stress among workers and so anything an organization can do to reduce the stress level of its employees would go align way to make them more satisfied with their jobs.

Accountability Culture

A healthcare organization should instill a culture of accountability in its employees. Employees should be trained to understand that they are always accountable for their actions whether no one is watching or not. That way, managing for daily improvements will become more efficient as employees will always be at the top of their game and thus there will be less risk of errors. A culture of accountability also gives employees a sense of ownership of their tasks and of their job position.